Tidbits from a recent presentation:
Add life to the patient's years
Not years to the patient's life
Physicians, hope is good.
- Say, "I too hope for a miracle."
- Say, "What else do you hope for?"
Start communicating early.
- Have shorter, more frequent meetings.
- Let the families talk more.
Show empathy, honesty.
- Say, "I'm worried."
- Say, "I wish there had been improvement."
- Do not say, "I'm sorry."
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